Indico Data unveils Indico 6, newest version of their industry leading intelligent intake solution
Read More
  Everest Group IDP
             PEAK Matrix® 2022  
Indico Named as Major Contender and Star Performer in Everest Group's PEAK Matrix® for Intelligent Document Processing (IDP)
Access the Report

CASE STUDY


MetLife drives enterprise-wide transformation with Intelligent Intake™

With 153 years of experience, the MetLife companies are a recognized leader in protection planning and retirement and savings solutions around the world, offering life, accident, health insurance, retirement, and savings products through agents, third-party distributors such as banks and brokers, and direct marketing channels. The company serves 96 of the top 100 FORTUNE 500® companies in the United States.

Our CoE is in the business of scaling – it's not enough for us to have a point solution to a single or small number of use cases…we want to continue expanding our automation scope. To that end, we need a solution that covers the broadest number of problems in the organization

-VP of Strategy and Planning

100M

in projected savings

86%

reduced time on tasks

Problem

Despite MetLife’s product innovation and forward-looking operations, the company still struggled with digitalizing aspects of its document-intensive business, with intake presenting particular challenges due to the unstructured nature of its data/documents. As a result, the company was expending incredible time and resources on intake, while leaving incalculable business value locked away in its unstructured data.

Solution

MetLife chose Indico Data for its collaboration and for how quickly the company could produce models that delivered accurate results, resulting from some useful features and functions of the platform including an intuitive user interface (UI). With Indico’s Intelligent Intake solution, MetLife was able to generate significant ROI by automating intake for both its long-term care and syndicated loan businesses.

Results

Indico’s Intelligent Intake solution enabled MetLife to onboard and solve dozens of use cases across multiple lines of business, from long-term care, financial loans and RIS to structured settlement annuities, group benefits and more. Importantly, they can do it all while maintaining strong corporate governance and control. Thanks to Indico Data, MetLife has $100 million in hard savings over the next three years.

Share on social:

Unstructured Unlocked podcast

November 20, 2023 | E34

Unstructured Unlocked episode 34: How generative AI empowers insurers to increase efficiency without compromising security

podcast episode artwork
November 8, 2023 | E33

Unstructured Unlocked episode 33 with Terry Luciani, Nexus Vendor Ecosystem Leader at EY

podcast episode artwork
October 25, 2023 | E32

Unstructured Unlocked episode 32 with James Wright, Head of Technology at Beazley Digital

podcast episode artwork

Get started with Indico

Schedule
1-1 Demo

Join
Monthly Live Demo

Self-Guided
Interactive Demo

Resources

Blog

Gain insights from experts in automation, data, machine learning, and digital transformation.

Unstructured Unlocked

Enterprise leaders discuss how to unlock value from unstructured data.

YouTube Channel

Check out our YouTube channel to see clips from our podcast and more.