Economic volatility and seismic shocks continue to impact insurers, causing a focus on digital optimization. Life and P&C insurance carriers need to evaluate and prioritize technologies that harness their foundational IT investments to meet dual needs to optimize and transform.
Life and P&C insurance carriers must cut through the hype and balance IT investments. They must focus on technologies that enable the business models today, as well as invest in technologies that will fulfill the products, services and business models of the future. To do so, carriers need to bifurcate their approach, evaluating today’s trends and technologies, along with helping to align their technology decisions with a vision for the future.
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Gartner, “Hype Cycle for Digital Life and P&C Insurance, 2023”, Laurie Shotton. 6 July 2023.