Agentic FNOL for confident actions.
Indicoās Claims FNOL solution uses agentic AI to automate intake, enrich data, and surface decision-ready claims ā helping adjusters act sooner, reduce errors, and improve outcomes from day one.
Faster FNOL. Cleaner data. Smarter claims outcomes.
processing time
Move claims from inbox to action, in minutes.
Indico processes unstructured FNOL intake, enriches key fields, and flags missing or conflicting data ā so your team can act faster, with cleaner inputs and clearer priorities.
Intake & claims submission managementĀ
Ingestion agents process PDFs, emails, images, and scanned forms from TPAs, brokers, or portals and centralizes FNOL data into one workflow-ready view.
Data enrichment
Enrichment agents validate extracted fields, fill in missing data, and enhance claims with first and third-party data, ensuring every claim is decision-ready.
Prioritization & decision support
Decision agents flag high-risk claims, duplicates, and fast-track candidates ā surfacing the right next step based on claim type, severity, or SLAs.
Auditability & explainability
Shows source-linked evidence for every extracted field and decision, enabling adjuster trust and regulatory readiness.
How AI-enhanced decisioning is transforming outcomes across the policy lifecycle
From underwriting to disaster risk assessment, AI’s growing capabilities are reshaping the way we approach complex decision-making in the insurance industry.
Built for complex claims.
Driven by Agentic AI.
Where generic AI struggles with real-world FNOL, Indico delivers clean data for confident claims decisions.
Learn how Indico is different
Insurance-built
intelligence
Out-of-the-box agents trained on ACORD forms, PDF scans, first notice templates, and real claims data ā no model training required.
Fast to value, āØbuilt to scale
Go live fast with no-code setup, plug-and-play workflows, and no IT bottlenecks. Scale across teams, lines, and geographies without slowing down.
Advanced AI
at the coreĀ
Combines Agentic AI, GenAI summarization, and contextual scoring to accelerate first action, surface key insights, and reduce intake workload.
Audit-ready
transparency
Every recommendation is traceable, confidence-scored, and backed by data you can verify ā with full audit history built in.Ā
F500 insurance carrier cuts FNOL triage time and boosts adjuster efficiencyĀ
By automating FNOL with Indico, the carrier accelerated intake, improved data quality, and equipped adjusters with the information they need to make faster, more confident claims decisions.
“Indico is helping us improve the quality and speed of our FNOL process ā but more importantly, itās giving our adjusters better data to make faster, more informed claims decisions.”
Built to plug into your world, not disrupt it.Ā
Indico integrates with the systems you already use; Outlook, SharePoint, Guidewire, Salesforce, and more, without disrupting downstream workflows. With no-code setup and out-of-the-box connectors, you can deploy fast, scale easily, and avoid added lift for IT.
