Keep underwriting work in motion.
Underwriting operations break at the front door. Indico automates intake and routing to increase throughput, reduce processing costs, and drive measurable efficiency across underwriting operations.
Why submission handling
breaks underwriting operations
Underwriting workbenches, pricing and quoting systems promise efficiency, but messy, inconsistent submissions prevent them from working as designed. Manual cleanup, enrichment, and routing upstream slow time-to-quote, drain capacity, and limit growth.
Submissions arrive in 10+ formats, across systems
Manual intake spans PDFs, emails, portals, and attachments ā forcing teams to hunt and copy-paste across disconnected tools.
Key data is buried in emails, loss runs and SOVs
Critical details like insured name, revenue, TIV, and location are trapped in unstructured documents and need to be rekeyed.
Appetite decisions are manual and inconsistent
Underwriters rely on manual review of guidelines and past decisions to determine appetite, leading to variability and rework.
Slow triage delays quoting and frustrates brokers
By the time a submission gets to an underwriter, the best risks are already āØgone ā and the brokerās gone with them.
From chaos to clarity:
how Indico automates underwritingĀ
Indico automates underwriting operations by transforming messy, unstructured submissions into clean, system-ready work. The platform ingests submissions across channels, extracts and enriches key details, and routes complete work to the right teams and systems before an underwriter ever touches it.
Ingest
Connects and extracts instantly
Extraction Agents unbundle submissions and claims, capturing data from emails, attachments, SoVs, loss runs, and more.
Enrich
Fills gaps, fast
Enrichment Agents close gaps, classify details, and add context to create clean, structured data.
Orchestrate
Moves work where it belongs
Orchestration Agents route complete, validated work to the right systems and teams, keeping work moving without manual coordination.
From hours to seconds.āØ
Convex keeps underwriting work moving.
Convex cut manual handling to seconds with Indico, streamlining SOV and loss run ingestion and routing so underwriting work flows faster.
“Weāve achieved more with you in 8 weeks than we have in 3 years with other vendors in this spaceā¦and I think that the people at Indico have actually made it a really enjoyable process.”
Real stories. Real insights.
The Unstructured Unlocked Podcast.
Real conversations with insurance leaders re-thinking how insurance work gets done.
Why insurance tech implementations fail, and how to get them right with Tami Pantzke
In this replay episode of Unstructured Unlocked, we revisit a practical, operations-first conversation with Tami Pantzke, a reinsurance executive with more than 30 years of experience guiding technology change inside large insurance organizations.
Listen now
In this replay episode of Unstructured Unlocked, we revisit a practical, operations-first conversation with Tami Pantzke, a reinsurance executive with more than 30 years of experience guiding technology change inside large insurance organizations.
Listen nowWhat smarter use of AI looks like in commercial insurance operations
In this episode of Unstructured Unlocked, we revisit a conversation thatās becoming even more relevant as insurance operations teams face rising volume, tighter timelines, and growing pressure to keep work moving.
Listen now
In this episode of Unstructured Unlocked, we revisit a conversation thatās becoming even more relevant as insurance operations teams face rising volume, tighter timelines, and growing pressure to keep work moving.
Listen now
