We’ve seen it before. In fact, one global carrier invested 18 months and millions of dollars trying to build an internal solution for document intake and decisioning. Despite a strong IT team and significant resources, they couldn’t overcome the complexity of handling unstructured insurance data. The solution consistently delivered very low accuracy rates, leading to distrust and the inability for it to be implemented. Eventually, they turned to Indico. We got them live in weeks, automated what their internal build couldn’t, and delivered measurable impact within the first quarter. Today, they’re scaling confidently across product lines— and not looking back.
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