Unstructured
unlocked
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Interesting and educational
As an executive for a P&C carrier, I really enjoy listening to the stories, use cases, and predictions about automation, AI, and technology discussed in this podcast.
Terry Buechner (AWS) on the hidden headwinds of insurance modernization
In this episode of Unstructured Unlocked, Terry Buechner, Principal Insurance Specialist at AWS, joins to unpack the challenges and momentum behind mainframe and core system modernization in insurance. He shares why modernization is acceleratingādriven by demographic shifts, talent gaps, and the demand for faster, more agile decision-making. Terry discusses the complexities of replacing legacy systems and highlights the need for insurers to evolve from stability-focused infrastructure to cloud-native, future-ready platforms. The conversation also explores how modernization is a prerequisite for adopting innovations like generative AI.
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The Decision Economy and the Power of Better Data with Peter Mansfield, Partner at Reynolds Porter Chamberlain
The insurance industry is evolving into what experts now call the ādecision economy.ā Every success hinges on the quality of decisions madeāfrom underwriting risks to processing claims. During a recent episode of Insurance Covered, Tom Wilde, CEO of Indico Data, spoke about how better data is revolutionizing these decisions, helping insurers adapt and thrive.
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From Data Chaos to Clarity with Louis DiModugno at Verisk on AI Governance and the Future of Insurance
In this Unstructured Unlocked episode, hosts Michelle Gouveia and Tom Wilde welcome back Louis DiModugno, now Global Chief Data Officer at Verisk, to discuss his shift from working within insurance carriers to serving them as a partner and vendor. Louis explains that his role focuses on helping carriers aggregate, normalize, and integrate data, enabling insights across the entire insurance value chain. He highlights challenges in data capture accuracy, the importance of standardization through partnerships with policy admin systems, and Veriskās proactive governance using data observability to monitor quality, flow, and usage. Louis notes that as AI and generative AI gain traction, high-quality input data is more critical than ever, with Verisk implementing safeguards like retrieval-augmented generation to ensure accuracy. He also addresses evolving regulations, especially around AI use in insurance, and sees opportunities for AI to enhance compliance, detect fraud, and simplify insurance products so consumers better understand their coverage. His vision for the next five years is a more transparent, accessible, and consumer-friendly insurance experience.
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How to Build Enterprise-Scale Generative AI in Insurance with Vinod Srinivasan
In this episode of Unstructured Unlocked, Vinod Srinivasan unpacks what it takes for insurers to move beyond generative AI pilots and achieve enterprise-scale impact. He explores what he calls āa race to the starting posts,ā outlining the foundational steps ā from architecture and governance to cross-functional alignment ā that separate real adopters from those still experimenting.
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From Automation to Agency: Indico Data Unveils the Future of Insurance with Agentic AI
In this podcast, youāll hear from Indico Data CEO and VP of Engineering on how we are enabling forward-thinking carriers to move beyond one-off automation to operational AIādeploying intelligent agents that triage, summarize, validate, and enrich high-volume submissions and claims with speed and precision.
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Spreadsheets to APIs: Modernizing Underwriting for the Digital Age with Doug Loots, Global Chief Revenue Officer - Insurance, Coherent
In this episode of Unstructured Unlocked, Doug Loots, Global Chief Revenue Officer ā Insurance at Coherent, joins us to explore the challenges and opportunities of modernizing underwriting. As insurers face growing complexity, tighter margins, and rising customer expectations, many still rely on spreadsheets and fragmented tools. Doug shares his perspective on why underwriting decision-making remains stuck and how carriers can move toward API-driven solutions that scale. From cultural inertia to technical hurdles, we unpack what it takes to transform underwriting for the digital age.
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Reframing AI ROI and the Decision Era in Insurance with Tom Wilde and Michelle Gouveia
In Unstructured Unlocked episode 26, Michelle Gouveia and Tom Wilde unpack how the AI landscape in insurance is rapidly evolving beyond simple process automation. The big takeaway? Insurance is a business of decisions, and with the convergence of AI, data, and compute power, carriers now have unprecedented ability to make smarter, faster, more contextual decisions. The message is clear. You need to get to the starting line now or risk falling behind in the race to AI-driven decisioning.
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Reimagining the Future of Commercial Insurance with Thierry Daucourt, Former Head of P&C Commercial Lines
In episode 25 of Unstructured Unlocked, hosts Tom Wilde and Michelle Gouveia sit down with Thierry Daucourt, seasoned insurance leader and digital transformation strategist, to explore the evolving intersection of AI and commercial insurance. With decades of experience across nearly every function in the industry, Thierry shares his perspective on why commercial lines have historically been slow to transform, the real-world challenges of integrating AI into legacy systems, and the crucial human element that must remain at the center of this shift. From managing change fatigue and rethinking leadership strategies to exploring the generational divide in AI adoption, this conversation offers a candid look at the future of insuranceāand what it means to lead through transformation.
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