Unstructured
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Interesting and educational
As an executive for a P&C carrier, I really enjoy listening to the stories, use cases, and predictions about automation, AI, and technology discussed in this podcast.
What smarter use of AI looks like in commercial insurance operations
In this episode of Unstructured Unlocked, we revisit a conversation thatās becoming even more relevant as insurance operations teams face rising volume, tighter timelines, and growing pressure to keep work moving.
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Joe Curry of Apollo 1971 on applying data science and AI inside insurance operations
This high-performing replay from Unstructured Unlocked features Joe Curry, Head of Data Science at Apollo 1971, and remains highly relevant for insurance teams navigating AI today.
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The soft market squeeze: why M&A and AI need to deliver now
On the latest episode of Unstructured Unlocked, we examine why soft markets expose inefficiency across insurance, and why consolidation and AI need to deliver real results.
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8 days to 8 seconds: what real insurance transformation looks like
In this episode, we unpack why digital transformation in insurance so often stalls, and what it really takes to make progress. Drawing from two decades inside carriers, Parul explains how deep-rooted cultural inertia, siloed priorities, and organizational politicsānot technologyāare the biggest threats to change.
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Andrea Reed of Convex Insurance on balancing human expertise and AI in modern engineering
Weāre kicking things off with a standout guest: Andrea Reed, Head of Technology Engineering at Convex. Andrea unpacks how generative AI is actually being used inside engineering orgs today: whatās real, whatās not, and where the biggest gains (and gaps) are showing up.
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Taming the messy middle with Nigel Walsh on intelligent insurance workflows and AI transformation
The next great transformation in insurance isnāt about modernization. Itās about orchestration. On the most recent episode of Unstructured Unlocked, we sat down with Nigel Walsh, Global Head of Insurance at ServiceNow, to explore how AI is reshaping the industry from the inside out. From taming the āmessy middleā to empowering people through intelligent workflows, Walsh shares how carriers can turn complexity into agility.
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Terry Buechner (AWS) on the hidden headwinds of insurance modernization
In this episode of Unstructured Unlocked, Terry Buechner, Principal Insurance Specialist at AWS, joins to unpack the challenges and momentum behind mainframe and core system modernization in insurance. He shares why modernization is acceleratingādriven by demographic shifts, talent gaps, and the demand for faster, more agile decision-making. Terry discusses the complexities of replacing legacy systems and highlights the need for insurers to evolve from stability-focused infrastructure to cloud-native, future-ready platforms. The conversation also explores how modernization is a prerequisite for adopting innovations like generative AI.
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The Decision Economy and the Power of Better Data with Peter Mansfield, Partner at Reynolds Porter Chamberlain
The insurance industry is evolving into what experts now call the ādecision economy.ā Every success hinges on the quality of decisions madeāfrom underwriting risks to processing claims. During a recent episode of Insurance Covered, Tom Wilde, CEO of Indico Data, spoke about how better data is revolutionizing these decisions, helping insurers adapt and thrive.
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