Keep insurance work in motion
Indico modernizes insurance operations by automating the ingestion and orchestration of underwriting, claims and servicing work, delivering downstream-ready data.
We reduced time spent on SOVs by over 90%. Now we’re quoting faster and more confidently.
Indico is helping us improve the quality and speed of our FNOL process, but more importantly, it’s giving our adjusters better data to make faster, more informed claims decisions.
Indico’s platform gave us the ability to process high-volume submissions with consistency, speed, and visibility. That decisioning efficiency translated directly into growth — we increased net written premium by 50% without expanding our team.
We reduced time spent on SOVs by over 90%. Now we’re quoting faster and more confidently.
Indico is helping us improve the quality and speed of our FNOL process, but more importantly, it’s giving our adjusters better data to make faster, more informed claims decisions.
Indico’s platform gave us the ability to process high-volume submissions with consistency, speed, and visibility. That decisioning efficiency translated directly into growth — we increased net written premium by 50% without expanding our team.
We reduced time spent on SOVs by over 90%. Now we’re quoting faster and more confidently.
Indico is helping us improve the quality and speed of our FNOL process, but more importantly, it’s giving our adjusters better data to make faster, more informed claims decisions.
Indico’s platform gave us the ability to process high-volume submissions with consistency, speed, and visibility. That decisioning efficiency translated directly into growth — we increased net written premium by 50% without expanding our team.
We reduced time spent on SOVs by over 90%. Now we’re quoting faster and more confidently.
Indico is helping us improve the quality and speed of our FNOL process, but more importantly, it’s giving our adjusters better data to make faster, more informed claims decisions.
Indico’s platform gave us the ability to process high-volume submissions with consistency, speed, and visibility. That decisioning efficiency translated directly into growth — we increased net written premium by 50% without expanding our team.
We reduced time spent on SOVs by over 90%. Now we’re quoting faster and more confidently.
Indico is helping us improve the quality and speed of our FNOL process, but more importantly, it’s giving our adjusters better data to make faster, more informed claims decisions.
Indico’s platform gave us the ability to process high-volume submissions with consistency, speed, and visibility. That decisioning efficiency translated directly into growth — we increased net written premium by 50% without expanding our team.
We reduced time spent on SOVs by over 90%. Now we’re quoting faster and more confidently.
Indico is helping us improve the quality and speed of our FNOL process, but more importantly, it’s giving our adjusters better data to make faster, more informed claims decisions.
Indico’s platform gave us the ability to process high-volume submissions with consistency, speed, and visibility. That decisioning efficiency translated directly into growth — we increased net written premium by 50% without expanding our team.
OUR SOLUTIONS
Agentic AI built for your highest-friction workflows
Underwriting
From submission to system-ready work in minutes
Claims
Turn loss notices into flowing claims work
Policy Servicing
From inbox to action without the manual drag
Turn intake chaos into
operational flow at scale
Indico’s Intake and Orchestration Platform is purpose-built for insurance operations, combining ingestion, enrichment, and orchestration to keep underwriting, claims, and servicing work moving at enterprise scale.
Learn how Indico is different
Purpose-built for insurance operations
Indico is built for the most complex part of insurance operations: ingesting messy, inconsistent documents and orchestrating it into downstream workflows. From loss runs and SOVs to ACORDs, emails, and attachments, Indico handles the variability that breaks generic OCR, IDP and workflow tools, across lines of business, regions and volumes.
Safe, secure and built to scale
Indico operates safely inside enterprise insurance environments, meeting strict security, compliance, and governance requirements. It integrates with existing systems and scales reliably across volumes, use cases, regions, and lines of business.
Practical AI, built for production operations
Indico’s AI is built for regulated, high-stakes insurance environments. Human review, validation, and exception handling are embedded directly into workflows, so automation scales without sacrificing control.
Governance you can trust across the flow of work
Indico delivers traceable, auditable outputs at every step, with built-in data lineage, confidence scoring, and explainability. Governance is embedded by design so work keeps moving at speed without black boxes or compliance risk.
Eliminate workflow friction.
Keep work moving downstream.
Indico ingests, enriches, and orchestrates unstructured work so clean, complete outputs flow automatically to the right systems and teams.
Ingest
Connects and extracts instantly.
Extraction Agents unbundle submissions and claims, capturing data from emails, attachments, SoVs, loss runs, and more.
Enrich
Fills gaps, fast.
Enrichment Agents close gaps, classify details, and add context to create clean, structured data.
Orchestrate
Moves work where it belongs.
Orchestration Agents route complete, validated work to the right systems and teams, keeping work moving without manual coordination.
Trusted by operations leaders.
Proven in production.
From intake speed to operational capacity, Indico delivers proven results across real-world workflows at scale.
AXA XL partnered with Indico to cut submission processing time by 80% — accelerating triage and reducing backlog.
Leading AI for insurance
The Intake and Orchestration Platform is recognized by industry analysts and experts for its impact across underwriting, claims and policy servicing.
Real stories, real insights
The Unstructured Unlocked podcast
Real conversations with insurance leaders re-thinking how insurance work gets done.
Why insurance tech implementations fail, and how to get them right with Tami Pantzke
In this replay episode of Unstructured Unlocked, we revisit a practical, operations-first conversation with Tami Pantzke, a reinsurance executive with more than 30 years of experience guiding technology change inside large insurance organizations.
Listen now
In this replay episode of Unstructured Unlocked, we revisit a practical, operations-first conversation with Tami Pantzke, a reinsurance executive with more than 30 years of experience guiding technology change inside large insurance organizations.
Listen nowWhat smarter use of AI looks like in commercial insurance operations
In this episode of Unstructured Unlocked, we revisit a conversation that’s becoming even more relevant as insurance operations teams face rising volume, tighter timelines, and growing pressure to keep work moving.
Listen now
In this episode of Unstructured Unlocked, we revisit a conversation that’s becoming even more relevant as insurance operations teams face rising volume, tighter timelines, and growing pressure to keep work moving.
Listen now
