Unlocking the Value of Unstructured Data for Insurance

The digital transformation race is accelerating in the insurance industry as carriers work to reduce costs, improve efficiency, and deliver better customer experiences. With 40% of customers willing to switch providers after a poor experience and insurtechs generating quotes and policies far faster than incumbents, insurers are under pressure to modernize through data driven initiatives. Much of this effort centers on unstructured data such as applications, policies, claims, and reports, which make up the majority of enterprise data and are difficult to analyze at scale. This eBook explores why unlocking unstructured data has become critical for insurers and how leading organizations are beginning to realize its full value.