Enterprise-grade security and architecture for insurance operations
Indicoās Intake and Orchestration Platform is built to meet the security, reliability, and integration demands of modern insurance enterprises. Designed to fit cleanly into complex technology ecosystems, it protects sensitive data, simplifies enterprise GRC initiatives, and ensures your operational workflows execute with total transparency, control, and resilience.
Indico aligns with widely recognized security and privacy standards to support enterprise governance and regulatory requirements.
- SOC 2 Type II certified
- GDPR-aligned data handling practices
- ISO 27001 aligned security controls
Indico is built on secure cloud infrastructure with strong controls that protect operational and customer data.
- Your data remains your data. Indico never uses customer data to train models
- Enterprise-grade cloud infrastructure hosted on AWS
- Single-tenant deployment model for maximum isolation
- Strict role-based access controls (RBAC) to govern user permissions
- No data retention beyond defined processing needs
- Automated data backup to guarantee resilience and rapid recovery
Indico is designed to integrate easily with enterprise systems and support flexible deployment strategies across complex environments.
- API-first architecture supporting robust REST and GraphQL endpoints
- Headless deployment options to embed capabilities into existing user experiences and workflows
- Backed by enterprise-grade uptime SLAs for mission-critical production
- Webhook, messaging, and poll integration patterns for downstream system connectivity
- Connects to any up or downstream system
- Built-in routing and orchestration to move work across systems and teams
Indico provides transparency, control, and accountability across AI-driven operational workflows.
- Business rules and guidelines drive human-in-the-loop validation
- Comprehensive audit trail across all workflow and human-in-the-loop actions
- Observability and operational metrics
- Generative AI usage transparency
- Agent monitoring and version control
- Explainable extraction with source traceability
- Regression handling through rollback and versioning
- Aligns with enterprise GRC frameworks to streamline internal audits and regulatory reporting
Indico aligns with widely recognized security and privacy standards to support enterprise governance and regulatory requirements.
- SOC 2 Type II certified
- GDPR-aligned data handling practices
- ISO 27001 aligned security controls
Indico is built on secure cloud infrastructure with strong controls that protect operational and customer data.
- Your data remains your data. Indico never uses customer data to train models
- Enterprise-grade cloud infrastructure hosted on AWS
- Single-tenant deployment model for maximum isolation
- Strict role-based access controls (RBAC) to govern user permissions
- No data retention beyond defined processing needs
- Automated data backup to guarantee resilience and rapid recovery
Indico is designed to integrate easily with enterprise systems and support flexible deployment strategies across complex environments.
- API-first architecture supporting robust REST and GraphQL endpoints
- Headless deployment options to embed capabilities into existing user experiences and workflows
- Backed by enterprise-grade uptime SLAs for mission-critical production
- Webhook, messaging, and poll integration patterns for downstream system connectivity
- Connects to any up or downstream system
- Built-in routing and orchestration to move work across systems and teams
Indico provides transparency, control, and accountability across AI-driven operational workflows.
- Business rules and guidelines drive human-in-the-loop validation
- Comprehensive audit trail across all workflow and human-in-the-loop actions
- Observability and operational metrics
- Generative AI usage transparency
- Agent monitoring and version control
- Explainable extraction with source traceability
- Regression handling through rollback and versioning
- Aligns with enterprise GRC frameworks to streamline internal audits and regulatory reporting
