Unstructured
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Interesting and educational
As an executive for a P&C carrier, I really enjoy listening to the stories, use cases, and predictions about automation, AI, and technology discussed in this podcast.
Andrew Holdway of Swiss Re on the operational impact of fixing insurance intake
In this episode of Unstructured Unlocked, Tom Wilde and Parul Kaul-Green are joined by Andrew Holdway, Head of Partnerships at Swiss Re Risk Data Solutions, to explore why insurers still struggle to use data consistently across underwriting and portfolio management.
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Why insurance tech implementations fail, and how to get them right with Tami Pantzke
In this replay episode of Unstructured Unlocked, we revisit a practical, operations-first conversation with Tami Pantzke, a reinsurance executive with more than 30 years of experience guiding technology change inside large insurance organizations.
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What smarter use of AI looks like in commercial insurance operations
In this episode of Unstructured Unlocked, we revisit a conversation thatās becoming even more relevant as insurance operations teams face rising volume, tighter timelines, and growing pressure to keep work moving.
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Joe Curry of Apollo 1971 on applying data science and AI inside insurance operations
This high-performing replay from Unstructured Unlocked features Joe Curry, Head of Data Science at Apollo 1971, and remains highly relevant for insurance teams navigating AI today.
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The soft market squeeze: why M&A and AI need to deliver now
On the latest episode of Unstructured Unlocked, we examine why soft markets expose inefficiency across insurance, and why consolidation and AI need to deliver real results.
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8 days to 8 seconds: what real insurance transformation looks like
In this episode, we unpack why digital transformation in insurance so often stalls, and what it really takes to make progress. Drawing from two decades inside carriers, Parul explains how deep-rooted cultural inertia, siloed priorities, and organizational politicsānot technologyāare the biggest threats to change.
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Andrea Reed of Convex Insurance on balancing human expertise and AI in modern engineering
Weāre kicking things off with a standout guest: Andrea Reed, Head of Technology Engineering at Convex. Andrea unpacks how generative AI is actually being used inside engineering orgs today: whatās real, whatās not, and where the biggest gains (and gaps) are showing up.
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Taming the messy middle with Nigel Walsh on intelligent insurance workflows and AI transformation
The next great transformation in insurance isnāt about modernization. Itās about orchestration. On the most recent episode of Unstructured Unlocked, we sat down with Nigel Walsh, Global Head of Insurance at ServiceNow, to explore how AI is reshaping the industry from the inside out. From taming the āmessy middleā to empowering people through intelligent workflows, Walsh shares how carriers can turn complexity into agility.
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