Business Developers Tutorials Building a Bot to Answer FAQs: Predicting Text Similarity February 15, 2017 / October 9, 2025 by adamdev In our previous tutorial on customer support bots, we trained a bot using the Custom Collection API to direct customers to the team member who is best suited to assist them with their problem or query. The bot improved our teamās response times as we no longer had to rely on a human facilitator (who […] Read more Ā»
