Insurance data decisioning Insurance process automation Insurance Underwriting Tom Wilde and Arslan Hannani talk rebuilding insurance’s front door at ITC London February 24, 2026 / February 24, 2026 by William Weaver At a recent ITC London session, Tom Wilde, CEO of Indico Data, joined Arslan Hannani, Chief Innovation Officer at Aviva, for a candid discussion about the state of insurance modernization. The conversation did not focus on the latest AI hype cycle. It focused on something more fundamental: why so many modernization efforts have failed to […] Read more »
Insurance data decisioning Insurance process automation Insurance Underwriting Why fixing FNOL starts with image intake, and ends with faster claims February 16, 2026 / February 16, 2026 by thalia At first notice of loss, claims teams receive more than just forms and written statements. Photos are uploaded alongside the submission, showing property damage, vehicle impacts, injuries, and medical documentation. These images often contain critical context, but they arrive unstructured and require manual review. Every image must be opened, interpreted, and mentally summarized by a […] Read more »
Insurance data decisioning Insurance process automation Insurance Underwriting How to adopt new insurance technology without breaking operations February 12, 2026 / February 12, 2026 by thalia Insurance organizations are under constant pressure to modernize. New tools promise efficiency, better decisions, and faster turnaround times. But for many carriers and brokers, technology initiatives still fail to deliver meaningful impact. Adoption stalls. Workarounds persist. Teams revert to legacy processes. In this replay episode of Unstructured Unlocked, Tami Pantzke shares a grounded, experience-driven view […] Read more »
Insurance data decisioning Insurance process automation Insurance Underwriting Laura Drabik explains what smarter use of AI looks like in commercial insurance operations February 2, 2026 / February 2, 2026 by thalia Commercial lines underwriting is performing well by historical standards. But strong results can hide structural issues. Submission volumes keep rising. Data arrives fragmented and unstructured. Underwriters are stretched thin. In this episode revisit of Unstructured Unlocked, Laura Drabik of Guidewire joined Tom Wilde to discuss why underwriting performance increasingly depends on how work enters the […] Read more »
