Insurance Intelligent Process Automation Robotic Process Automation Use Case RPA and Insurance Claims Processing: Unstructured Data Automation Requires AI October 27, 2020 by adamdev Our last post discussed how companies often find automation solutions that enable them to address rather simple use cases involving structured data but hit the wall when it comes to more complex processes. Using robotic process automation for insurance claims automation is one such instance where that’s often the case. It’s an issue because insurance companies […] Read more » insurance claims automation robotic process automation
Intelligent Process Automation Robotic Process Automation Building an Automation COE Part 2: Beyond RPA, on to Unstructured October 20, 2020 by adamdev An issue that often comes up when I talk to customers is how to proceed after they exhaust quick wins with robotic process automation (RPA) projects and want to start tackling “Day 2” issues, including processes involving unstructured content. This is an instance where it’s helpful to have an automation Center of Excellence, or COE. […] Read more »
Case Study How MetLife Found $100M in Savings with Intelligent Process Automation October 14, 2020 by adamdev “We have found about $100M in value through hours saved that we can unlock in the next 5 years for our businesses by using IPA on unstructured data.” – Sean Nicolello, VP of Intelligent Automation for MetLife. Companies embarking on process automation projects generally face a learning curve. Most organizations start with simple tools, like […] Read more » Intelligent process automation Met Life
Insurance Intelligent Process Automation Use Case How Intelligent Automation Helps Insurers Process Workers’ Comp Claims October 13, 2020 by adamdev Of all the processes a commercial insurance company has to deal with, workers’ compensation claims are perhaps the most complex and time-consuming, making it a great candidate for an emerging branch of artificial intelligence technology: claims process automation. To understand why, let’s look at how a workers’ comp claim typically evolves. After someone gets hurt […] Read more » insurance claims processing Intelligent automation Intelligent process automation workers' comp claims