Artificial Intelligence Customer Experience Data Analytics Data Science Digital Transformation Insurance Insurance Claims Insurance Underwriting Intelligent Intake Intelligent Process Automation Machine Learning Turn data into actionable insights for smarter business decisions October 1, 2024 by adamdev From customer interactions and operational metrics to financial reports and market trends, companies are swimming in a sea of data. However, raw data alone isnāt enough to make decisions with. The real value of data lies in how itās processed and turned into actionable insights that can drive smarter, more strategic business decisions. Enter automationāa […] Read more Ā»
Artificial Intelligence Customer Experience Data Analytics Digital Transformation Insurance Insurance Claims Insurance Underwriting Intelligent Document Processing Deliver personalization at scale to improve customer retention and satisfaction September 26, 2024 by adamdev In an increasingly competitive insurance industry, customer retention and satisfaction are critical to long-term success. Customers today expect personalized experiences that reflect their individual needs and preferences. Meeting these expectations, however, is a daunting task when operating at scale. This is where AI becomes a game-changer. By automating key aspects of the customer journey, insurers […] Read more Ā»
Customer Experience Intelligent Intake Unstructured Unlocked How automation and technology can help raise insurance net promoter scores May 4, 2023 by adamdev Insurance companies are always interested in ways to improve customer satisfaction and their net promoter score (NPS). As a company focused on a form of intelligent document processing called intelligent intake, we naturally have some thoughts on how they might use technology to go about doing just that. My co-host Michelle Gouveia and I batted […] Read more Ā»
