Insurance process automation Insurance Underwriting The real reason AI initiatives stall in insurance operation April 27, 2026 / April 27, 2026 by jeremystinson CIOs are investing in AI, but results continue to stall CIOs are under pressure to turn AI into measurable business impact, not just experimentation. Over the past decade, carriers have invested heavily in policy systems, data platforms, and automation tools, yet operational metrics like cycle time, cost, and throughput remain largely unchanged. The issue is […] Read more »
Insurance process automation Insurance Underwriting Faster human review for underwriting and claims operations April 21, 2026 / April 21, 2026 by William Weaver Insurance operations don’t break on extraction, they break on what happens next. Even the best AI outputs require human validation, and when that review process is slow, opaque, or disconnected from the source data, it creates friction that ripples across underwriting and claims. Indico’s approach to Agentic AI is built around this reality. Instead of […] Read more »
Insurance process automation Insurance Underwriting Why insurance operations must be rebuilt for AI, featuring insights from industry leaders from Zurich, Gallagher, HDI, and Indico CEO Tom Wilde April 16, 2026 / April 22, 2026 by jeremystinson The COO compass: why AI is forcing operations to rewire now At Insurtech Insights (ITI), a panel of global insurance leaders came together to answer a pressing question: how do COOs unify people, processes, and platforms in a world where AI is reshaping operations in real time? The session, “The COO Compass: Unifying People, Processes […] Read more »
Insurance process automation Insurance Underwriting From messy tables to decision-ready data in seconds April 7, 2026 / April 7, 2026 by jeremystinson For most insurance teams, table-heavy documents are where productivity breaks down. Schedules of values stretch across hundreds of rows. Loss runs arrive in inconsistent formats. Key data is buried in scanned PDFs or fragmented spreadsheets. Before any underwriting or claims decision can happen, someone has to reconstruct that data manually. That work is slow, error-prone, […] Read more »
