Insurance process automation Insurance Underwriting Why CIOs are moving beyond document processing to fix how work actually flows March 26, 2026 / March 26, 2026 by Ravina For years, CIOs have invested in document processing tools to digitize insurance operations. OCR improved. IDP platforms promised better extraction. More recently, GenAI has been layered on top. And yet, cycle times remain slow, data is still inconsistent, and manual work continues to dominate operations. The reason is structural. Document processing solves for extracting information, […] Read more »
Insurance process automation Insurance Underwriting The front door of claims is overloaded before the work even begins March 21, 2026 / March 24, 2026 by Ravina When a First Notice of Loss arrives, it rarely shows up as a clean, structured record. Claims teams receive emails, handwritten forms, photos, police reports, adjuster notes, and long loss descriptions scattered across multiple attachments and formats. Before any evaluation can begin, someone has to piece together what happened, who is involved, and what documentation […] Read more »
Insurance process automation Insurance Underwriting Andrew Holdway explains how modernizing underwriting starts with fixing how data enters the enterprise March 12, 2026 / March 12, 2026 by Ravina In our latest episode of Unstructured Unlocked, Andrew Holdway, Head of Partnerships at Swiss Re Risk Data Solutions, joins us to unpack a persistent challenge in insurance: carriers have more data than ever, yet underwriting decisions are still slowed by inconsistency and fragmentation. Andrew’s perspective is clear. The issue isn’t access to data. It’s how, […] Read more »
Insurance process automation Insurance Underwriting How to reduce underwriting and claims cycle time March 10, 2026 / March 10, 2026 by Ravina Shorten underwriting and claims cycle times by eliminating manual intake Cycle time improvement has been a top priority for underwriting and claims leaders for more than a decade. Carriers have invested heavily in workbenches, policy administration systems, claims cores, workflow tools, analytics platforms, and most recently GenAI. Yet quote turnaround times and claims cycle times […] Read more »
